Northwest Specialty Hospital Survey History
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Patient Questions: Provider Average State Average National Average 1 Patients who reported that their room and bathroom were "Always" clean. Rooms were always clean 88% 76% 71% 2 Patients who reported that their nurses "Always" communicated well. Nurses always communicated well 86% 78% 76% 3 Patients who reported that their doctors "Always" communicated well. Doctors always communicated well 95% 82% 80% 4 Patients who reported that they "Always" received help as soon as they wanted. Patients always received help as soon as they wanted 86% 70% 64% 5 Patients who reported that their pain was "Always" well controlled. Pain was always well controlled 78% 73% 69% 6 Patients who reported that staff "Always" explained about medicines before giving it to them. Staff always explained 76% 64% 61% 7 Patients at each hospital who reported that YES, they were given information about what to do during Yes, staff did give patients this information 94% 87% 82% 8 Patients who reported that the area around their room was "Always" quiet at night. Always quiet at night 80% 60% 58% 9 Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). Patients who gave a rating of 9 or 10 (high) 93% 72% 67% 10 Patients who reported YES, they would definitely recommend the hospital. Yes, patients would definitely recommend the hospital 95% 74% 69% -
Heart Attack Provider Average State Average National Average Heart Attack Patients Given Aspirin at Arrival Results are out of 0 patients 0% 99% 99% Heart Attack Patients Given Aspirin at Discharge Results are out of 0 patients 0% 99% 99% Heart Attack Patients Given Ace Inhibitor or Arb for Left Ventricular Systolic Dysfunction (lvsd) Results are out of 0 patients 0% 96% 96% Heart Attack Patients Given Smoking Cessation Advice/counseling Results are out of 0 patients 0% 100% 100% Heart Attack Patients Given Beta Blocker at Discharge Results are out of 0 patients 0% 99% 98% Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes of Arrival Results are out of 0 patients 0% 50% 57% Heart Attack Patients Given Pci Within 90 Minutes of Arrival Results are out of 0 patients 0% 94% 90% Heart Failure Provider Average State Average National Average Heart Failure Patients Given Discharge Instructions Results are out of 0 patients 0% 88% 89% Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (lvs) Function Results are out of 0 patients 0% 99% 98% Heart Failure Patients Given Ace Inhibitor or Arb for Left Ventricular Systolic Dysfunction (lvsd) Results are out of 0 patients 0% 96% 95% Heart Failure Patients Given Smoking Cessation Advice/counseling Results are out of 0 patients 0% 97% 99% Pneumonia Provider Average State Average National Average Pneumonia Patients Assessed and Given Pneumococcal Vaccination Results are out of 0 patients 0% 93% 93% Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior to the Administration of the First Hospital Dose of Antibiotics Results are out of 0 patients 0% 97% 96% Pneumonia Patients Given Smoking Cessation Advice/counseling Results are out of 0 patients 0% 96% 97% Pneumonia Patients Given Initial Antibiotic(s) Within 6 Hours After Arrival Results are out of 0 patients 0% 97% 95% Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s) Results are out of 0 patients 0% 94% 92% Pneumonia Patients Assessed and Given Influenza Vaccination Results are out of 0 patients 0% 89% 91% Surgical Infection Prevention Provider Average State Average National Average Surgery Patients Who Were Given an Antibiotic at the Right Time (within One Hour Before Surgery) to Help Prevent Infection Results are out of 90 patients 96% 96% 97% Surgery Patients Who Were Given the Right Kind of Antibiotic to Help Prevent Infection Results are out of 90 patients 98% 0% 0% Surgery Patients Whose Preventive Antibiotics Were Stopped at the Right Time (within 24 Hours After Surgery) Results are out of 90 patients 90% 93% 95% All Heart Surgery Patients Whose Blood Sugar (blood Glucose) Is Kept Under Good Control in the Days Right After Surgery Results are out of 0 patients 0% 0% 0% Surgery Patients Needing Hair Removed from the Surgical Area Before Surgery, Who Had Hair Removed Using a Safer Method (electric Clippers or Hair Removal Cream ? Not a Razor) Results are out of 102 patients 100% 99% 100% Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots After Certain Types of Surgeries Results are out of 34 patients 88% 94% 94% Patients Who Got Treatment at the Right Time (within 24 Hours Before or After Their Surgery) to Help Prevent Blood Clots After Certain Types of Surgery Results are out of 34 patients 85% 0% 0% Process of Care Reports are based on information from Hospital Compare, a website created through the efforts of the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (DHHS) along with the Hospital Quality Alliance (HQA). The HQA is a public-private collaboration established to promote reporting on hospital quality of care.
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Consumer Reviews
I was asked by the head of nursing what they could do to make up to me what happened in the hospital... When I worte a letter asking them to write of $750.00 of my bill for the treatment I received and the pain I suffered, they denied my request. Said it could not be done. If I can find an attorney that will take my case, I will sue that Hospital for pain and suffering and negligence....
- Care Received
- Communication Skills
- Staff
- Promptness
- Cleanliness
- I am a:
- Patient
- Patient Gender:
- Female
- Service Start Date:
- June 2010
- Primary Medical area of concern:
- Knee
- Would you recommend this provider to a family member or friend?
- No This review is the subjective opinion of an AdvisorMed member and not of AdvisorMed, LLC. This information is meant to complement and not replace any advice or information from a health professional.
I was asked by the head of nursing what they could do to make up to me what happened in the hospital... When I worte a letter asking them to write of $750.00 of my bill for the treatment I received a More »Close » d the pain I suffered, they denied my request. Said it could not be done. If I can find an attorney that will take my case, I will sue that Hospital for pain and suffering and negligence....
- Care Received
- Communication Skills
- Staff
- Promptness
- Cleanliness
- I am a:
- Patient
- Patient Gender:
- Female
- Service Start Date:
- June 2010
- Primary Medical area of concern:
- Knee
- Would you recommend this provider to a family member or friend?
- No This review is the subjective opinion of an AdvisorMed member and not of AdvisorMed, LLC. This information is meant to complement and not replace any advice or information from a health professional.
This was my second stay . You would have thought they would know me after my first stay . I am a bariactric patient and can not take pills. The Nurse gave me pills smashed up in puddidng. To make More »Close » a long story short , everything I took got stuck in my esophagus and nothing went into my system and that caused me to have great pain. I had to have an endoscopy done to unplug my esophagus. The night nurse was rude to me and told me I could not have anything else for pain even tho I was crying and wanted my leg cut off.... She never called my doctor or the head nurse. Just left me lay there in horrible pain... I can not say enuough good things about the doctors at that hospital. However their staff needs some training. They also need to look at a patients chart as my chart was marked in BIG RED LETTERS... DO NOT GIVE PILLS..
- Care Received
- Communication Skills
- Staff
- Promptness
- Cleanliness
- I am a:
- Patient
- Patient Gender:
- Female
- Service Start Date:
- June 2010
- Primary Medical area of concern:
- Knee
- Would you recommend this provider to a family member or friend?
- No This review is the subjective opinion of an AdvisorMed member and not of AdvisorMed, LLC. This information is meant to complement and not replace any advice or information from a health professional.